As part of your time with Thrive you are guaranteed several services that do not require using any tokens. You can find a list of these items by selecting "My Services" from the menu inside the Marketplace. They will be listed under the title "Welcome Package."
Every program will include different services, so be sure to check yours by visiting the My Services page.
To access the services available to you, simply click the name of the service and follow the directions from the pop up.
You can always contact our support team for extra help by submitting a ticket here.