Thrive

Dashboard 1

• I made some changes but nothing on dashboard got updated

Account 6

• How do I edit my account?
• How do I unsubscribe from emails?
• How do I change my email address?
• I already have an account, why can't I login?
• Terms of Service and Privacy Policy

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User Guide 3

• User Guide
• Feature Walkthrough Videos
• Accessing the WebEx Webinars/Workshops

Resume Builder 12

• How do I create a resume?
• Can I import my resume rather than starting from scratch?
• Can I rename a resume?
• How do I change the template of my resume?
• What are Resume Visibility Settings?

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Job Tracker 2

• Job Tracker Walkthrough
• Can I add opportunities to the Job Tracker without the Chrome Extension?

Career Path Explorer 12

• How do I use the Career Path Explorer?
• What is a SkillsID?
• How do I get a SkillsID?
• How do I upload my resume to create a SkillsID?
• How do I add or edit my SkillsID?

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Chrome Extension 5

• Downloading and Using the Extension
• How do I install the extension?
• Can I add opportunities to the Job Tracker without the Chrome Extension?
• SmartTracker - Instant Resume Comparison
• How do I save a job with the Chrome Extension?

Learning Center 1

• Will you remember my Learning Center progress?

Login 4

• I've forgotten my password. How do I change it?
• The invite button from email only worked the first time, what do I do now?
• I am having difficulty logging in.
• How do I hard-refresh my page so I'm on the latest version of the platform?

Register 2

• How do I Sign Up?
• I don’t know what office to select when registering.

Welcome Package 4

• What is the Welcome Package?
• Is the Onboarding Meeting the same as the Thrive Group Training Session?
• Where can I locate my Welcome Package in My Services?
• Does the Welcome Package and Onboarding Meeting cost any tokens?

Cancellation Policy 1

• What is the refund/cancellation policy for purchased sessions?

Token Policies 2

• Refund Policy
• Token Use Policy