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Knowledge base
Thrive FAQ
Dashboard
2
I made some changes but nothing on dashboard got updated
Comment accéder au site en français.
Account
5
How do I edit my account?
How do I unsubscribe from emails?
How do I change my email address?
I already have an account, why can't I login?
Terms of Service and Privacy Policy
User Guide
2
User Guide
Feature Walkthrough Videos
Resume Builder
4
How do I create a resume?
Can I import my resume rather than starting from scratch?
Can I rename a resume?
How do I change the template of my resume?
Job Tracker
2
Job Tracker Walkthrough
Can I add opportunities to the Job Tracker without the Chrome Extension?
Career Path Explorer
11
How do I use the Career Path Explorer?
How do I add my skills profile?
How do I remove skills from my profile?
I missed some skills. How do I add additional skills to my SkillsID profile?
I need help using the Career Path Explorer.
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Chrome Extension
5
Downloading and Using the Extension
How do I install the extension?
Can I add opportunities to the Job Tracker without the Chrome Extension?
SmartTracker - Instant Resume Comparison
How do I save a job with the Chrome Extension?
Learning Center
4
Will you remember my Learning Center progress?
Where do I find sample cover letters?
Where is the information on getting ready for interviews?
Where can I get information on networking?
Login
3
I've forgotten my password. How do I change it?
The invite button from email only worked the first time, what do I do now?
I am having difficulty logging in.
Register
2
How do I Sign Up?
I don’t know what office to select when registering.
My Services
Welcome Package
5
What is the Welcome Package?
Is the Onboarding Meeting the same as the Thrive Group Training Session?
Where can I locate my Welcome Package in My Services?
Does the Welcome Package and Onboarding Meeting cost any tokens?
Thrive Weekly Virtual Training Sessions
Cancellation Policy
1
What is the refund/cancellation policy for purchased sessions?
Other Policies
Token Policies
2
Refund Policy
Token Use Policy