A brief video of how to request a password change is available here.
Password Reset Steps:
1. Go to the Thrive Portal home page
2. Click the "Log In" tab
3. Select `Reset Your Password`
4. Enter your email (if you have not already) and click 'Reset Password' again
5. A confirmation message will appear (shown here in blue)
6. An email will be sent to you, which will include a link to the portal where you can reset your password
Please check your spam/junk folder if you do not see an email.
Reset your password by visiting the portal here.