A brief video of how to request a password change is available here. 

To reset your password:

1. Go to the Thrive Portal home page

2. Click the "Log In" tab

3. Select `Reset Your Password`

4. Enter your email and click "Reset Password" again

5. An email will be sent to you which should include a link to the portal where you can reset your password.

Reset your password by visiting the portal here.