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I've forgotten my password. How do I change it?
A brief video of how to request a password change is available here.  Password Reset Steps: 1. Go to the Thrive Portal home page 2. Click the "Lo...
Mon, 21 Nov, 2022 at 9:11 AM
The invite button from email only worked the first time, what do I do now?
That invite email doesn’t automatically sign you in, but rather it was intended to create a password. The good news is all you need to do now is head to the...
Wed, 10 Jul, 2019 at 2:06 PM
I am having difficulty logging in.
If you're having difficulty entering your email, password, or clicking the login button, please try the following 1. Ensure you are using the latest...
Fri, 10 Mar, 2023 at 11:44 AM
How do I hard-refresh my page so I'm on the latest version of the platform?
We continuously update our platform to ensure everything stays up-to-date and functioning optimally! You may be logged in to an old version of our platform...
Wed, 28 Jun, 2023 at 12:37 PM